Privacy Policy

Last updated: August 18, 2025

Maintify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Maintify mobile application and related services.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, phone number, and flat/apartment details provided during registration.
• Usage data: App interactions, complaint submissions, bill payment records, and meeting participation.
• Device information: Device type, operating system, and FCM token for push notifications.
• Authentication data: Login credentials managed securely through Firebase Authentication.

2. How We Use Your Information

We use the collected information to:

• Create and manage your Maintify account.
• Facilitate apartment management features — bills, complaints, meetings, and community directory.
• Send push notifications about bills, complaints, and community updates.
• Verify payments and maintain billing records.
• Communicate important service updates via email.

3. Data Storage and Security

All data is stored securely using Google Firebase (Firestore and Firebase Authentication). We implement industry-standard security measures including encrypted data transmission (HTTPS), role-based access control, and session management to protect your information.

We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

Maintify uses the following third-party services:

• Google Firebase — Authentication, database, and push notifications.
• Google AdMob — In-app advertising (where applicable).
• Firebase Remote Config — App version and update management.

These services operate under their own privacy policies. We encourage you to review Google's Privacy Policy at policies.google.com/privacy.

5. Data Retention

We retain your personal data for as long as your account is active or as required to provide services. You may request deletion of your account and associated data by contacting us at support.maintify@gmail.com.

6. Children's Privacy

Maintify is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Opt out of marketing communications.

To exercise these rights, contact us at support.maintify@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of Maintify after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support.maintify@gmail.com